Program Coordinator

Job Title: Program Coordinator

Reports To: Program Director

Position Status:  FLSA Status

Exempt Status: Non-Exempt

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The Program Coordinator oversees one program under the direction of the Program Director or Manager. The Program Coordinator ensures compliance with all aspects of the program related to the persons served, the Organization, the employees, and property. The Program Coordinator is responsible for providing effective leadership and accountability to foster growth and development in the team or Direct Support Staff. The Program Coordinator will provide comprehensive personal care, guidance, and appropriate support tailored to the needs of each person served to prepare and promote each individual to live as independently as possible. 

Essential Duties: 

All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance:

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• Provide site leadership as the program representative for individuals served:

• Continuously build and maintain rapport with individuals served, client teams, staff, co-workers, and    organizational leadership by utilizing effective interpersonal relations and conflict resolution skills.

• Provide the appropriate supports tailored to the needs and desires of each individual person served. Enable each to live as independently as possible. 

• Foster a positive living environment for individuals served and a positive working environment for staff.

• Provide continual input, development, improvement, and implementation to individual program planning for persons served. 

• Follow and implement persons served plan of care, goals, programs, or other applicable and required plans accurately as schedule requires.

• Maintain records, document, chart, and track persons served information as designated by OMI procedures in applicable, communication books, medication tracking, progress notes, health progress notes, and any behavioral management programs and/or persons served programs. Ensure that the staff are recording the required information in a timely and accurate manner.

• Manage the weekly grocery shopping and personal needs shopping, including planning the meals                     according to the program, writing the grocery lists, and adhering to the site budget.                  

• Professionally represent the Organization and Department or Site to current employees, volunteers,                vendors, and community.

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Provide care to individuals served:

• Supervise individuals served and foster their development by running the programs and helping them work on goals.

• Correctly administer persons served medications and treatments as ordered by physician. 

• Schedule, provide and assist in transportation for persons served to and from appointments, events, and other activities. 

• Provide opportunities and assistance for persons served in meeting social needs by encouraging participation in leisure/recreational activities and increasing community interaction. 

• Provide assistance with persons served financial management, weekly budgets, according to OMI persons served fund guidelines and procedures. 

• Assist male and female persons served with personal cares, which may include toileting, bathing, dressing, grooming, feeding, and other daily living requirements.

Supervision of Staff:

• Actively supervise staff to ensure that the programs are implemented and the tasks at the site are completed. Ensure that OMI policies and procedures are being followed and that staff are positively interacting and engaging with the individuals. 

• Ensure adequate shift coverage at all times. This may include, but is not limited to, staying beyond a scheduled shift or covering/splitting open shifts with LSS and/or other Direct Support Staff. 

• Train new staff; provide guidance and development for new and existing staff.

• Conduct performance evaluations, documented discussions , and/or disciplinary actions in a timely manner.

• Complete and submit reports in a timely manner, including but not limited to Incident Reports, First Reports of Injury, Vehicle Accident or Incident Reports.

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Other Duties:

• Supervise and assist in general upkeep and repair of facility and organization vehicles by completing scheduled chores and promptly reporting any maintenance-related issues to Supervisor.

• Abide by Organizational driving policies, procedures, and state driving laws. 

• Actively participate in and contribute to at least one Organizational committee. 

• Complete two hours of volunteer services each calendar year from among the approved list of community sites.

• Participate in Organizational events and activities. 

• Perform and complete additional job duties as requested or directed by Program Manager, or Program Director.

Physical Demands:  

The tasks of this position generally require duties to perform by:

• Regularly lift up to 20 lbs and occasionally  lift and move up to 50 lbs to waist height unaccompanied.

• Alternate sitting and standing and walking for duration of shift.

• Frequently required to walk, stand, bend, twist, or stoop. 

• Frequently apply coordinate use of hands and fingers to grasp, feel objects, transfer small items from one hand to another, fine manipulation, and bilateral reach with arms. 

• Use of close vision, color vision, and ability to adjust focus. 

Work Environment:

• The work environment may be slow or fast paced, depending on what is happening at the client home.

• Regularly work with others.

• The noise level in the office is generally moderate but can be loud.

Safety and Ergonomic Requirements:

• Must perform safe work practices at all times and report any unsafe conditions immediately. 

• Attend and participate in all required safety trainings. 

• Participate in daily ergonomic stretches and follow all ergonomic requirements of the positon.

• Follow all personal dress requirements according to the established dress code and safety requirements. ​

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience 

High School Diploma, GED, or equivalent. 1-3 years related experience preferred. 

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Leadership Ability

Ability to lead others, delegate tasks, display appropriate behavior as a role model for the individuals we              serve and the staff, work autonomously (ability to work without immediate supervision), be able to multi-              task, effectively communicate, make decisions, accept and follow change, and interact with others at all              levels of the organization. must be able to attend and interact effectively and appropriately in group                      and/or team meetings and in  the Administrative office.

Language Ability

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

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Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.​

Reasoning Ability

Ability to solve practical problems, and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Computer Skills

Working knowledge of the Microsoft Office programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.  

Certificates and Licenses

Maintain a valid Class D driver's license and compliance with the Organizational insurance driving guidelines.

Maintain a valid CPR-First Aid-AED certification. Maintain Medication Administration certifications, including authorization to test out others.

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